WHAT YOU CAN DO

Stay informed! Visit our Updates page for the latest news. Below are additional ways to take action if your home, business and/or school is being impacted by jet noise and pollution.

 
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#1 Attend public meetings

Attend airport meetings, resident meetings, and congressional town halls. Visit our calendar page for upcoming events.

 
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#2 Contact government officials

Through our efforts, a Task Force (TF) was created in August 2019, with the last meeting held on May 7, 2020. The voting members of the Task Force were comprised of Los Angeles City Councilpersons, along with two reps from the City of Burbank, and one each from Glendale and Pasadena. Non-voting members were federal Congressmen and Senators. Over the course of the seven meetings, the TF members looked at various solutions for this issue and sent its recommendations to the FAA.

As of September 1, 2024 the FAA has yet to act on the recommendations it agreed to.

 
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#3 Submit noise complaints

Use any one of the following methods:

  1. Purchase a subscription to submit via web or with a button sent to you from AirNoise. Each time you tap the button it automatically calculates the aircraft, altitude, what airport (VNY or BUR) it is arriving/departing - and sends the complaint for you. AirNoise provides a history log of ALL complaints that you submitted. https://airnoise.io/

  2. File a free complaint using the Van Nuys Airport (VNY) form: https://viewpoint.emsbk.com/vny1 (desktop)

    https://viewpoint-app.emsbk.com/vny1 (mobile)

    This directly allows you to make complaints. It provides a history log of the last 50 complaints that you submitted. You can also request up to 5 “replies” each month.

  3. Call 800-560-0010, press 2 and follow the prompts.

  4. Have more time? Use free Webtrak to track flights (VNY and BUR - including type of aircraft and altitude), and then make a complaint (it also uses the form in #2 above). Due to security, flights shown on WebTrak occurred 30-60 minutes in the past (not in real time). Make a note of the date/time the aircraft was nearby, then view it by clicking the Historical tab at the bottom left of the dashboard and entering the date/time (up to 90 days past). Note: Use military time (e.g. 2:30 pm is 14:30 pm). Be sure to keep a record of it by taking screenshots. Click here for additional instructions.